1. Experimental research is used to study A. Consumer behaviors B. The natural habitats of consumers C. Cause of effect relationships D. Focus group responses

Question

2. Customer relationship management is used for all of the following except A. To target highly valued customers B. To identify all customers who shop with company C. To develop strong customer relationships D. To create offers tailored to specific customers
3. Value marketing refers to A. A marketing plan that costs very little to implement
B. A marketing plan for products that stress quality for less C. A marketing plan that plays on a good set of values D. A marketing plan for products that are inexpensive
4. Which of the following is not a major influence on business buyer behavior A. Environment factors B. Organizational factors C. Individual factors D. Procurement factors
5. The value proposition includes all of the benefits that the A. Product promises to deliver B. Customers receives from a product C. Seller promises to deliver D. A customer attributed to the product
6. When a company chooses to market to several market segments and uses separate offers for each market the company is using a what strategy A. Differentiated marketing B. Concentrated marketing C. Micro marketing D. Undifferentiated marketing 7. Direct channels of distribution include what as members A. Manufactures, retailers, and customers B. Manufactures and retailers C. Manufactures and wholesalers D. Manufactures and customers 9. What occurs when businesses offering competitive products attempt to satisfy the same consumers wants and needs A. Brand competition B. A monopoly C. Monopolistic competition D. Product competition 10. Marketers try to spot what shifts in order to discover new products that might be wanted A. Social class B. Subcultural C. Cultural D. Social role 11. Product promotion refers specifically to all activities undertaken to A. Inform consumers about the product B. Ensure that the product price is what consumers will pay C. Ensure that the product price is higher than the competition D. Inform consumers and encourage them to buy the product. Please need help

Answer 1

My answers are I’m not good at this
1. B
2. A
3. C
4. A
5. B
6. A
7. C
9. D
10. D
11. A

Answer 2

1.C
2.B
3.B
4.D
5.C
6.A
7.D
9.D
10.C
11.D