1. During the group’s life span, members develop a sense of friendship and trust which leads to

Question

high group cohesion; hence, some members might become depressed during the adjourning
stage.
2.1.1. State the five factors that contribute to the establishment of trust in relationships. (5)
2.1.2. Identify the factors that influence the cohesiveness of a group and describe by means of
examples the factors that are applicable to your group. (10)
2.2. Owing to rapid changes in the environment (IT, globalisation, customer needs, etc.), modern
organisations need to be flexible in order to accommodate the changes.
2.2.1. Describe the characteristics of traditional and modern organisations designs.

Answer 1

2.1.1. The five factors that contribute to the establishment of trust in relationships are:

1. Communication: Open and honest communication helps build trust by allowing individuals to express their thoughts, feelings, and concerns without fear of judgment or retaliation.

2. Reliability: Being reliable and following through on commitments and promises is essential for building trust. When individuals can depend on each other to do what they say they will do, trust is established.

3. Competence: Demonstrating competence in one's role and responsibilities helps build trust. When individuals can rely on others to perform their tasks effectively and efficiently, trust is strengthened.

4. Consistency: Consistency in behavior and actions is crucial for building trust. When individuals consistently act in a trustworthy manner, trust is fostered.

5. Empathy: Showing empathy and understanding towards others creates a sense of trust. When individuals feel heard, understood, and supported, trust is developed.

2.1.2. Factors that influence the cohesiveness of a group include:

1. Common goals: When a group shares a common goal or purpose, it helps create a sense of unity and cohesion. For example, in a sports team, all members are working towards the goal of winning the game.

2. Interdependence: When group members rely on each other and recognize that their individual success is linked to the success of the group, it promotes cohesiveness. For example, in a project team, each member's contribution is essential for the overall success of the project.

3. Group size: Smaller groups tend to be more cohesive as members are more likely to know each other well and have closer relationships. For example, a small brainstorming group may have more cohesion than a large lecture hall.

4. Group identity: When group members identify strongly with their group and feel a sense of belonging, it enhances group cohesion. For example, in a social club, members may have shared values and interests that contribute to group cohesion.

5. Leadership: Effective leadership plays a significant role in fostering group cohesion. When leaders facilitate positive communication, encourage collaboration, and provide support, it strengthens the cohesion within the group. For example, a team leader who ensures everyone's opinions are heard and valued can enhance group cohesion.

These examples may be applicable to different groups, such as a work team, a student organization, or a community group, depending on their specific context and dynamics.