The 7 C's of communication are a set of principles that guide effective communication. These principles help ensure that messages are clear, concise, coherent, complete, courteous, concrete, and correct. In this paper, we will discuss each of these principles in detail, and how they contribute to effective communication in both verbal and written form.
The first C is clarity. It is important for communication to be clear and easily understandable. The message should be concise, avoiding unnecessary details and jargon. Clear communication helps avoid confusion and ensures that the message is received and understood as intended.
The second C is conciseness. Concise communication involves using the fewest possible words to convey the message. This helps prevent information overload and enables the recipient to understand the message quickly and easily. Using concise language also helps maintain the recipient's interest in the message.
Coherence is the third C and refers to the logical flow of ideas in communication. A coherent message should have a clear structure and organization. The ideas presented should be connected and related to each other, allowing the recipient to follow along without difficulty. Coherence helps retain the recipient's attention and makes the message more persuasive.
The fourth C is completeness. Complete communication provides all the necessary information and details required for the recipient to understand the message fully. It includes all relevant facts, figures, and context to prevent ambiguity or misunderstanding. Incomplete communication can lead to confusion and misinterpretation.
The fifth C is courtesy. Courtesy in communication involves showing respect and consideration for the recipient. It includes using polite and appropriate language, being mindful of cultural differences, and acknowledging the recipient's viewpoint or opinions. Courtesy helps create a positive and constructive communication atmosphere.
Concrete communication is the sixth C. It involves using specific and tangible language to make the message more vivid and tangible. Concrete communication helps the recipient visualize the message, making it more memorable and engaging. Avoiding vague or abstract language ensures that the message is clear and easily understood.
The final C is correctness. Correct communication is free from errors in grammar, spelling, punctuation, and other technical aspects. It includes using the appropriate language and tone for the intended audience. Correct communication helps establish credibility and professionalism.
In conclusion, the 7 C's of communication are essential principles that help ensure effective communication. Clarity, conciseness, coherence, completeness, courtesy, concrete language, and correctness contribute to clear, concise, logical, informative, respectful, engaging, and error-free communication. By following these principles, both verbal and written communication can be more effective, leading to better understanding and achieving desired outcomes.
References:
- Bovee, C. L., & Thill, J. V. (2018). Business communication today (14th ed.). Pearson.
- Guffey, M. E., & Loewy, D. (2016). Essentials of business communication (10th ed.). Cengage Learning.
- Locker, K. O., & Kaczmarek, S. K. (2013). Business communication: Building critical skills (6th ed.). McGraw-Hill.
1: Communication is done both verbally and in written form. Since communication happens on a day in day out basis, Discuss the 7 C’s of Communication.
Instructions
1.typed
2. 3 content pages
3. Reference page must be provided(APA)
1 answer
2 answers